TaskEasy Refuses to Pay For Vended Contractor Labor?

TaskEasy Refuses to Pay For My Labor (Final Status Still Pending)

What happened when TaskEasy sent me to do a fall cleanup?

I get called this year by a company called TaskEasy to do residential lawn care and other landscape activities. I've gotten few good lawn jobs from them.

So far I had clients who didn't understand lawn care and wanted me to reroute my whole mowing schedule to fit theirs, clients who stop paying mid contract, clients who think they have a "lawn to mow" when they actually  have a yard full of weeds (weeds wouldn't be a problem if TaskEasy let me be the one to quote the area and see that it shouldn't we quoted as a lawn) and I finally experienced TaskEasy refusing to pay me.

I get called one evening and get asked if I could make a fall cleanup and lawn mowing visit to a property. Obviously I took the job went out and worked hard on the leaf removal and vacuumed mulched the leaves and mowed the lawns.

A day passes before I check up on the job through their app to make sure payment went through. To my surprise these TaskEasy clients won't pay TaskEasy for the labor I did and now they say they won't pay me. I called TaskEasy and asked why the task was rejected and I was told that they said I only mowed the lawn and there is no evidence that I cleaned up the leaves.

Then, get this, TaskEasy backs them even though I sent before and after pictures. This was because there were pieces of leaves in the in the foreground  of the picture that were left broken from the mulcher.

Before

After

Watch the video to see the walkthrough I had to go and do to reverify the next day.

Video

I sent TaskEasy the video on the day it was made and they said they would call me back.
Btw still no call from TaskEasy after my reverification (10/14/15). I'll update this post if they pay me or skip out.

Update 10/16/2015

I call and they say a "team leader is reviewing it" and will contact me. Never was contacted so I called at 8:40pm before they close at 9pm because I figured they had forgotten. No answer, phone rings and rings and rings. then I get the voice mail. Hung up and called back again. Same thing. lol so I left them a message saying I guess you guys closed early today (Friday) without calling me about the video I needed to have reviewed.

Update10/17/2015

I called them this morning and get this;

Apparently  team leaders don't work saturdays and they're closed sunday. So the team leader left yesterday early without calling me. So the nice gal says she'll personally make sure they call me monday with the status of everything... hmm we'll see if they do hahaha. I'll update Monday

Monday's update 10/19/15